Return And Refund Policy

We want you to love your purchase from Wernaviel. If you are not satisfied, you may return eligible items within 30 days of receipt.

1. Items must be unused, undamaged, and in original packaging.
2. To request a return, contact us at info@wernaviel.shop with your order details.
3. Refunds will be issued to the original payment method within 5–10 business days after we receive and inspect the return.
4. Shipping fees are non-refundable unless the return is due to our error (e.g., defective or incorrect item).